Order In Details

We will always do our best to expedite the delivery of your orders when they are placed on an 'Order In' basis. Any time you place an order for a product we do not have in stock, you can expect an email or phone call shortly after placing your order to confirm the delivery time frame and expectations.

If the estimated delivery date is unacceptable for any reason, you have the option of an immediate refund up to the time we confirm the order with our suppliers. After this time, our standard Refunds and Return policy applies.

Below is our usual delivery time frames from our suppliers to our store. Standard shipping time frames can be expected from us to you, as per our Shipping Policy.



 Airush Kiteboarding 1 - 3 days ex Australia warehouse
Duotone / North Kiteboarding

5 - 7 days ex Australia warehouse

2 - 3 weeks ex Global warehouse

Flying Objects 1 - 3 days ex Australia warehouse
ION

5 - 7 days ex Australia warehouse

2 - 3 weeks ex Global warehouse

Ocean & Earth 1 day ex W.A. warehouse
Ride Engine 3 - 5 days ex Australia warehouse
Slingshot Kites 3 - 5 days ex Australia warehouse